SHIPPING AND CUSTOMS
How are shipping cost determined?
You don't need to worry about shipping cost because it is absolutely FREE. We appreciate you shopping at our store and one way can express that appreciation is to waive all shipping cost.
When will my order be processed?
All orders are handled and shipped out from our warehouse located in either the United States or China. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders Monday through Friday.
Orders will be processed within 3 - 5 business days from the order date and shipped the next day after the processing day.
Please note that we do not ship on weekends.
How long will it take to receive my order?
United States orders (including Hawaii & Alaska) will arrive within 5 – 8 business days. United States orders will ship from our United States warehouse.
International orders will take 12 - 21 business days for delivery (depending on location). International orders will ship from our China warehouse.
Will I be able to track my order?
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number (s) will be active within 24 hours. You can use the tracking number to determine where your order is in the distribution channel and when to expect your delivery.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its destination. Fees are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
Are there any delivery restrictions?We deliver to all addresses and P.O. Boxes service by the United States Postal Service.