Politique de remboursement
Our Unconditional Money Back Guarantee
We want to take the stress and worry out of your purchase by offering an unconditional 90-Day Money Back Guarantee
If, for any reason, you find that you’re unhappy with your purchase, then you’re entitled to a full refund within 90 days of receiving your package. To ensure that the return process runs smoothly, please ship the item(s) you are returning to:
Pofunuo's LIVEasy Shop
P.O. Box 142
Blacklick, Ohio 43004
Should you ship directly to the manufacturer, there will be a risk of delay.
To be eligible for a full refund, our return’s team requires that you have a receipt or proof of purchase. We request the products being returned is in good conditional and original packaging (if available). All products are refundable, except for:1) Intimate apparel,
2) Clearance Items, and
3) Gift Cards
For these products, Pofunuo's LIVEasy Shop will credit you the value of your purchase.
Once your return is received and inspected, Pofunuo's will send you an email to notify you that we have received your returned item; we will also inform you of the status of your refund. Once approved, Pofunuo's will reverse your purchase, thereby, issuing you the refund. The refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.
The amount of time it takes for your refund to process depends on how fast your chosen shipping company moves! Pofunuo's suggests that you use a dependable shipping service within your area that offers tracking updates and shipping insurance. This ensures that those in every region has the freedom to choose the best service available to them.
If you are shipping an item over $75, we highly recommend you use trackable shipping method or purchase shipping insurance. We cannot guarantee that we will receive your returned item.
Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at email@example.com and send your item to:P.O. Box 142,
Blacklick, OH 43004 United States.
If you have any questions or concerns, feel free to contact a customer service representative at firstname.lastname@example.org.